PestPac® Expert. Your Trusted Guide.

Real experience. Practical solutions.

Let's Grow Together

With 20+ years of hands-on PestPac® experience, I help pest management companies work smarter, grow stronger, and get the most from their software.

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Trusted by Pest Management Professionals Nationwide

National Pest Management Association (NPMA) member
I'm here to help

Let's Solve What's Challenging Your Business

Are you already on PestPac but not getting full value?

You're live, but things feel messy — reports don't make sense, collections are a struggle, routes are inefficient, or your team isn't using the system consistently. That's exactly where I come in.

Are you planning to transition to PestPac?

Going live without a roadmap is how companies end up with bad data, inconsistent reports and frustrated teams. I'll walk you through what to do — and what not to do — before go-live so you're set up for success from day one.

Are you planning for team growth, company sale or acquisition?

Whether you're hiring and scaling your team, buttoning up for a sale or planning an acquisition, I'll review your current PestPac setup, processes, and module configuration to make sure your systems are ready to grow with you — before and after transition. I can also connect you to trusted partners and other resources to support your journey.  No more reinventing the wheel.

Are you losing time and money to inefficent routes?

RouteOp isn't just a scheduling tool — the way it's configured ripples through every aspect of your business, from the field, to the office, to the customer experience. I not only know every lever and what happens when you pull it, I can also train your team to use it efficiently. It's my obsession.

Are you struggling with collections?

If your aging report gives you anxiety, or your team doesn't know what processess to follow I can help. From collections setup to customer communication workflows, I'll help you tighten the cycle and recover revenue that's slipping through. I can even recommend a trusted 3rd party collections agency that has proven results and frees your team up for other responsibilities.

How I Work

A Customized Process, Realistically Applied

STEP 1Listen

Before making any assumptions, I listen. What you and your team feel is working, what is not, and what goals you're looking to achieve.

STEP 2Review

I hone in on specific reports and settings to see where you are at. You don't know what you don't know, right? 

STEP 3Execute

I share my findings, and work hand-in-hand with your team to implement a plan for the recommended configuration, cleanup, and training. Real action, real results, measurable reporting.

STEP 4Maintain

Your team owns it, but they are not alone. Now using the system the way it was meant to be used while fully aligned to your business needs, ready for what's next.

About Me

Real Life Needs Balanced with Reality of Time Constraints

Danielle Woolley smiling with a friendly caterpillar illustration on a light background.

I've spent 20 years living and breathing PestPac — 19 of them at WorkWave, working directly alongside pest control companies of every size who rely on it every day to run their business. During that time I did support, training, implementation, consulting and product management, programs, supported implementations, and became a subject matter expert in route optimization and collections — the areas that make or break an operation.

I also understand what it means to run a business where everything falls on you. That perspective shapes how I work — practically, efficiently, and always with your team's day-to-day reality in mind. No fluff, no overcomplicated solutions. Just clear, actionable guidance from someone who genuinely cares about your success - with a few reality checks along the way.

PestPac is a powerful tool, it's great because it's super customizeable, but it can also be a challenge for that same reason. Technology alone doesn't transform a business — the right processes and a well-aligned team do. That's exactly the skills and support I bring. If I don't know something I either figure it out or find you a resource that does know."

When you work with me as an independent consultant and trainer, you're not getting a generalist. You're getting someone who has built lasting relationships across this industry, knows the tools your business runs on inside and out, and is as invested in your success as you are. I partner with PCOs across the country — and I'd love to learn about yours.

Years of Experience

Businesses Helped

Cats You May See On Our Meetings

Proud to partner with

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A.R.M. Solutions
Voice for Pros
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Open Mind Creative

"Danielle has a unique ability to turn complex PestPac challenges into simple, actionable solutions. Our team is more efficient, our processes are stronger, and our business is better because of her."

- Tom Drapeau, President, Freedom Pest Control

"Danielle has been an incredible asset to our business. I’ve referred her to several companies, and every owner has thanked me for the recommendation. Her expertise consistently delivers real results."

- Eric Richmond, CEO, Ransford Pest Control

"Danielle made our transition to PestPac seamless. Her deep knowledge and understanding of our business helped us avoid the challenges many companies face, saving us time, frustration, and headaches from day one."

- Layne Salvant, Owner of The Bug Man

"Danielle’s knowledge, experience, and ability to train our team made her an invaluable resource. We continued bringing her back for years to provide refresher training and support new employees."

- Cheryl Wood, Sr. Operations Analyst, Economy Exterminators, Inc

"Danielle’s knowledge of PestPac is unmatched. No matter the challenge, she always found the right solution and guided us through it with patience and expertise. Her dedication made all the difference."

- Jake Fowler, Manager, Fowler and Sons Inc

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Insights to Help You Grow

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Why I Do This Work (and Why There's a Caterpillar)

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